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How to Effectively Manage Business Conflicts

When people work together, it doesn’t matter what you are doing, conflict will eventually arise. There are a lot of things that can cause conflict like personal beliefs, management styles, separate goals, and their view of power. Trust and productivity will decline if conflicts are not managed and resolved quickly. This is especially damaging to small businesses. People are eventually going to not agree, so it is up to you to learn about different conflict management strategies in order to minimize the damage.

If one side of the conflict wants to keep the peace more than getting what it wants, you can use the accommodating strategy. It can be effective to give one side what it wants in order to keep the peace. This is not possible if both sides of the conflict think it is a major issue. Keeping workers happy by giving them casual Friday is an example of this. If one side always has to give up what they want they can grow resentful, so it shouldn’t be used all the time.
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Another strategy is avoidance. This strategy just means that you avoid the conflict for as long as possible. Sometimes the conflict will resolve itself if it is given some time to breathe. This strategy might work if you hire a productive worker after firing a well-liked but unproductive one. Once people see the work load even out, they aren’t angry about the person being fired anymore.

Using everyone’s ideas to make a new plan is a way that might make everyone happy. This will take more time to get going and isn’t going to work on all conflicts. Small issues, like office supplies, don’t need collaboration, but larger issues, like business policies, will benefit from it Compromising may be able to make the situation acceptable even if not everyone is happy. Compromising happens when both people give up things they want in order to meet on middle ground. This works best when both sides of the conflict hold equal power and both have something to lose if an agreement isn’t reached.

You may want to consider a competition in rare cases. Overusing this can cause rifts if you aren’t careful. This strategy should only be used in no-win situations like pay cuts and layoffs. If you don’t know how to resolve conflicts, you business isn’t going to succeed. You will have to assess the different conflicts that arise in your workplace and decide which strategy i going to work the best to resolve it quickly.